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HP LaserJet P4010 and P4510 Series Printers Service and Support Training


April, 2008
HP Restricted

Launch Course

People in a business environment

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Course description

This course provides service and support information for the HP LaserJet P4010 and P4510 Series Printers. Topics include the features, architecture, and functionality of the product. Detailed information is also provided on diagnostic indicators and on removal and replacement procedures for field-replaceable units (FRUs).

After completing this course, you should be able to set up, configure, and service the HP LaserJet P4010 and P4510 Series Printers as well as provide technical sales support.

Audience

  • Service engineers
  • Support engineers
  • Field service engineers
  • Solution architects
  • Sales professionals

Prerequisites

  • IPG Fundamentals: Media (20350)
  • IPG Fundamentals: Driver Basics (13144)
  • LaserJet Fundamentals: Hardware Basics (15956)
  • LaserJet Fundamentals: Toner (17044)
  • LaserJet Fundamentals: Troubleshooting (15225)

   Recommended Prerequisites:
  • IPG Fundamentals: Connectivity (13036)
  • IPG Fundamentals: Fonts (18507)
  • IPG Fundamentals: Printers & MS Windows (20248)
  • IPG Fundamentals: Printer Languages (13064)
  • LaserJet Fundamentals: Driver Labs (15446)
  • HP Universal Print Driver Support Training (27767)

Length

Approximately five hours