This course provides sales, service, and support information for the HP ProLiant Storage Server (NAS) product family. Topics include:

• Family overview and progression
• Features, architecture, and functionality of each version of the storage servers
• Planning, configuration, and management included with the storage servers
• Supported software that is available on storage servers, including utilities, backup application, and antivirus applications
• Detailed information and videos is provided on removal, replacement, and update procedures for field-replaceable units (FRUs).

After completing this course, you should be able to set up, configure, and service the HP ProLiant Storage Server family of products as well as provide technical sales support.

If you are seeking HP certification, this course is one of the many information sources (and recommended preparation) you can use to prepare for the HP Certified Professional exam # HP0-698, Supporting the HP ProLiant Storage Server Product Family.

Before attempting the exam, HP strongly recommends that you download and use the latest Exam Preparation Guide for this exam. For more information, visit http://www.hp.com/go/certification.

• Service engineers
• Presales engineers
• Field service engineers
• Channel partners

Students should have the following prerequisite knowledge prior to taking this course:

• Implementing and Servicing StorageWorks SANs
• Familiarity with HP SAN-attached disk arrays
• Experience with troubleshooting networks
• Completed at least one MSA or EVA delivery (eLMS 22989 or 2168)
• Introduction to Windows Server 2003 (eLMS 2420)

Approximately 24 hours